LTC ACO brought on the leading telehealth provider for post-acute and long-term care, Third Eye Health, earlier this year to enhance its quality improvement efforts. Their partnership marks the first of its kind where providers, health systems and now telehealth are aligned in rolling out quality initiatives to reduce the cost of long-term care.  Together, they work toward a common goal of positively moving the needle for outcomes and quality measures that impact the value of care they are providing.

By adding Third Eye Health to the mix, beneficiaries now can be consulted by a physician at their bedside 24/7.  When an in-person visit is not possible on nights, after-hours, weekends, or holidays, Third Eye physicians can be reached within minutes and consult a beneficiary right in place, positively influencing the caliber of care beneficiaries receive.  They no longer risk being transferred to the ER for conditions or issues that could be treated in place.

Provider groups are especially supportive of this new partnership between LTC ACO and Third Eye Health.  Being relieved of call, they can rest easy knowing beneficiaries will continue to receive high quality care. In turn, providers get their weekends and evening back, restoring a proper balance between work and personal life and improving their overall professional satisfaction.

The clinical expertise from the Third Eye Health physicians complements the care from the primary providers.  Protocols and processes established by the Medical Director are carried through by Third Eye Health physicians and medical alerts are provided following all Third Eye Health consultations.  Additionally, with secure EHR integrations, Third Eye Health physicians can review medical records, protocols, as well as write notes and orders that are sent directly into the medical record. This transparency enables warm hand-offs from the primary provider to the Third Eye Health physician and then back to the primary provider, again.

Around the clock care has several advantages appealing to those provider groups affiliated with LTC ACO.  Primarily, the ability to treat in place when a change of condition is first noticed prevents the condition from worsening.  This also prevents the heightened risk associated with transfers to the ER, including added stressors during transportation and exposure to new illnesses, which can be taxing on the beneficiary’s clinical outcomes. The likelihood of readmission once in the ER is also high and comes with a large price tag attached. Additionally, there is no guarantee that the beneficiary will be discharged back to the same facility following readmission.

With Third Eye Health now available to reduce the returns to the hospital during nights, after-hours, weekends, and holidays, LTC ACO and its affiliates see this partnership as vital to driving further value.  Beneficiaries are treated in place.  Clinical outcomes improve.  Returns to acute care and hospital readmissions decrease.  And beneficiaries remain within the clinically integrated network for care.  Care quality rises while associated costs are minimized.

Third Eye Health will be at the Florida Health Care Association’s (FHCA) Annual Conference in July!

July 25 – 29, 2021

Rosen Shingle Creek

Orlando, FL

Booth #132

 

We are excited to see everyone in-person this year at the FHCA Annual Conference. While much has changed in the past year, our technology and services are still the most utilized telehealth solution in the nation for post-acute care.  Our board-certified physicians were able to support our SNF partners in treating over 100,000 patients throughout the pandemic, 90% of which were treated in place.

If you’re attending the conference, please stop by and see us at booth #132.  You can also set up a meeting in advance by emailing hello@thirdeyehealth.net.

 

Physician burnout is at its peak following a year of limited resources and uncertainty. More and more providers are leaning on Third Eye Health for post-acute call coverage on nights, weekends and holidays, allowing time to focus on their own health and well-being. For the first time in years, providers can rest easy knowing Third Eye Health physicians have eyes on their patients and are treating in place with detailed notes and orders available directly in the EHR.

In this article, Megan Lenthe, Third Eye Health’s Director of Product, explores physician burnout, addressing its root cause and how provider groups and health care organizations can proactively reduce overextending our population of providers across the nation.